Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Images are for illustration purposes only and could differ slightly from the real product.

Contact forms

Contact form are used to collect information for pre-sales enquiries.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


This site uses Google & Bing Analytics

Who we share your data with

Shipping information is shared with Shipping Companies, Product Vendors, Suppliers and/or Distributors for product shipping and delivery. In certain instances, product warranty registration information is shared with OEM’s.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We use this information for order fulfillment and shipping

How we protect your data

We protect information with secure protocols & processes. Secure payment processing is done through PayFast. Regular Security Assessments are conducted by Cyber Watchdogs (Pty) Ltd

Terms of Service


Ensure your product selection is correct. Returns will be processed by associated vendors, suppliers and distributors of MegaPower South Africa. Returns are subject to return policies & procedures set out by these vendors, suppliers and distributors. MegaPower South Africa or its associates, management company or staff will not be held accountable for returns, damaged products or warranties. MegaPower South Africa will facilitate the return procedure only.


Product shipping can take between 1 – 6 Weeks. Certain items on will be back-ordered and could take up to 6 weeks for delivery. Free delivery to major metropolitan areas only. Any surcharge will be billed separately by Cyber Watchdogs (Pty) Ltd. Shipping is free for same-day UPS orders and confirmed payments. Generators prices does not include shipping.


Stock is subject to supplier availability at the time of ordering. We do not keep stock of equipment sold on and “In Stock” status was confirmed by suppliers at the time of publishing the product. A larger volume order, project or high supply demand might delay ETA due to logistical supplier synergy.

Any order will be verified prior to placement to identify qualification of Free Delivery from suppliers or distributors, ad-hoc charges and updated price notifications. The final approval will launch the payment verification and acquisition process. This manual verification process allow ourselves and our customers security from fraud and corruption.

To ensure timely delivery and order fulfillment, please verify stock availability prior to placement of order.

Any out of stock item order placed without stock verification will be placed on back order with suppliers. Cancellation of back orders could incur an admin cancellation fee of R250.00. Refund processing can take up to 7 – 21 working days.


Original Equipment Manufacturer warranties apply. Products should be installed by Licensed, Certified & Vendor or OEM Authorised Professionals. MegaPower South Africa, its Associates, Management Company or Staff does not offer nor accept responsibility of any warranties or guarantees on any product sold on Warranties and/or guarantees are carried entirely by the original equipment manufacturer. Ensure to register your product with OEM’s to activate warranties.


Prices are subject to in stock items only. Out of stock items are subject to Rate of Exchange changes when product is received at suppliers.


Payments are processed through Cyber Watchdogs (Pty) Ltd who is the management company of MegaPower South Africa. No orders are placed without payment verification.

Secure payment processing is done through the PayFast Payment Gateway. No financial information is stored on

Policies & Procedures

Transactions comply to a set of international standards specifically designed to protect all parties involved in any transaction.

Errors and Omissions Excluded

Prices are RoE linked and subject to change without notice.

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